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What is Phishing

Phishing is the term used to describe Internet criminals setting up phony Web sites – made to look like a bank or other financial services company – then sending you fraudulent emails urging you to visit the site and hand over your personal information.
Phishing is a fraudulent attempt, usually made through email, to steal your personal information. The best way to protect yourself from phishing is to learn how to recognise a phish.

Phishing emails usually appear to come from a well-known organisation and ask for your personal information — such as credit card number, web site login details, account number or password. Often phishing attempts appear to come from sites, services and companies with which you do not even have an account.

In order for Internet criminals to successfully “phish” your personal information, they must get you to go from an email to a website. Phishing emails will almost always tell you to click a link that takes you to a site where your personal information is requested. Legitimate organisations would never request this information of you via email.
What to look for in a phishing email
  1. Generic greeting. Phishing emails are usually sent in large batches. To save time, Internet criminals use generic names like “First Generic Bank Customer” so they don’t have to type all recipients’ names out and send emails one-by-one. If you don’t see your name, be suspicious.
  2. Forged link. Even if a link has a name you recognise somewhere in it, it doesn’t mean it links to the real organization. Roll your mouse over the link and see if it matches what appears in the email. If there is a discrepency, don’t click on the link. Also, websites where it is safe to enter personal information begin with “https” — the “s” stands for secure. If you don’t see “https” do not proceed.
  3. Requests personal information. The point of sending phishing email is to trick you into providing your personal information. If you receive an email requesting your personal information, it is probably a phishing attempt.
  4. Sense of urgency. Internet criminals want you to provide your personal information now. They do this by making you think something has happened that requires you to act fast. The faster they get your information, the faster they can move on to another victim.
Fighting the Phishing scams
PhishTank is the Internet’s largest clearinghouse of data about phishing scams, and the system that powers the OpenDNS anti-phishing service.
PhishTank is entirely community-powered. Internet users submit Web sites they suspect to be phishing scams, and others vote on whether or not they agree with the submitter. The result is the best phishing data available — both the most timely and accurate.

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